How to investigate a billing charge from Microsoft
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. …
I am being charged for a subscription I don’t have on my account.
Jun 22, 2025 · 🔍2. Investigate Unrecognized Charges If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and …
I've been charged twice - Microsoft Support
Review your order history If you don't find duplicate charges in your Microsoft account order history, you may have multiple accounts (for example another family member) using the same …
[Article] How to find the source for unknown charges - Microsoft …
Jul 5, 2025 · Applies to Microsoft account, billing Sometimes you may come across a purchase that you haven't made. Now, Microsoft has made it easy for you to view purchases made …
How to get a refund on a Microsoft subscription
If you want a refund because don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. To …
Contact - Microsoft Support
Contact GetHelp_SMC Payment by MICROSOFT*CANDY CRUSH More help How to investigate a billing charge from Microsoft MICROSOFT SUPPORT When you see unexpected charges …
I can not investigate a billing charge because my account …
Jul 28, 2025 · In that case, contact your organization’s Microsoft 365 administrator. You can look at this document for reference: How to investigate a billing charge from Microsoft - Microsoft …
investigate an ongoing billing - Microsoft Q&A
Dec 2, 2025 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: Contact …
I have a charge on my credit card that I don't know about
Jul 31, 2025 · How to investigate a billing charge from Microsoft If you're still having trouble finding why you have been charged and cannot cancel the subscription in your account, it is …
Unknown Charge - Microsoft Q&A
Jul 13, 2025 · Avoid charges with your Azure free account - Microsoft Cost Management Review your individual Azure subscription bill - Microsoft Cost Management Identify anomalies and …
Investigating an unknown charge - Microsoft Q&A
Sep 19, 2025 · You can access it here: Investigate a billing charge from Microsoft If you're still unable to identify the charge, feel free to share the details mentioned earlier, this will help me …
need to investigate a microsoft charge - Microsoft Q&A
Feb 13, 2025 · Therefore, we are unable to verify payments or make changes to your accounts. Since this charge is from Microsoft and you're unsure about which account it belongs to, the …
Payment charge - Microsoft Q&A
Jul 30, 2025 · Based on your description: You can manage recurring billing and cancel subscriptions via: Turn recurring billing on or off Cancel your Microsoft subscription Investigate …
Unable to cancel your Microsoft subscription
The wrong Microsoft account was used. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. …
How to investigate a billing charge from Microsoft
Feb 27, 2025 · Identify anomalies and unexpected changes in cost - Microsoft Cost Management Learn how to identify anomalies and unexpected changes in cost. Understand your invoice for …
Unknown Microsoft 365 charge on my account. - Microsoft Q&A
Jul 16, 2025 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
What product am I being billed $11.99 / month? - Microsoft Q&A
Aug 10, 2025 · To investigate about your charge, please go to this link and follow the steps: How to investigate a billing charge from Microsoft Or if you want to talk/chat with a live support agent:
View your Microsoft Store order history - Microsoft Support
Need more help? How to investigate a billing charge from Microsoft Contact Support For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still …
How to cancel a charge on my credit card - Microsoft Q&A
Nov 27, 2025 · To address the charge on your credit card, you will need to identify the source of the charge. If the charge is related to a Microsoft service or product, you can follow these …
How to find out more details a charge from Microsoft on my …
Dec 24, 2025 · This article provides further guidance on the topic: How to investigate a billing charge from Microsoft - Microsoft Support As community moderators, we kindly ask for your …
PLEASE TEELL ME WHY I AM BEING BILLED TODAY FOR $106.22 - Microsoft …
1 day ago · Here are some common reasons: Subscription Type: If you have a Business Standard subscription, it may include charges regardless of whether you actively use all features. Billing …
Recurring charge not found in my account – request cancellation …
6 days ago · I am contacting you regarding a recurring charge of $13.28 on my credit card。 This charge has occurred monthly from April 2025 through December 2025. I have reviewed my …
I received a charge of $106.00 yesterday and don’t know how or …
Sep 5, 2024 · Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, …
Subscription - Microsoft Q&A
4 days ago · They can help you investigate the charges and ensure that any lingering subscriptions are addressed. Billing Account Issues: If your billing account is blocked or has …
Email Invoice - Microsoft Q&A
Sep 30, 2024 · You can follow the steps outlined in this link: How to investigate a billing charge from Microsoft - Microsoft Support. If you have admin roles in the Microsoft 365 admin center, …
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