A customer survey of long-haul and short-haul airlines has revealed how far from grace one particular airline has fallen.

Despite being known as a premium operator, British Airways (BA) came joint last in the long-haul category and bosses are far ...

Bosses have asked travellers to allow more time for their journey as they prepare to install state-of-the-art security ...

Flora McCamley, prosecuting, said the business owner arrived for work at the start of a new week to find a window shutter ...

Manchester Airport has shared a little-known tip for passengers which has been described as a ‘gamechanger’ and can help save ...

Responding to the survey, Ryanair slammed it as being “fake”, while British Airways highlighted the number of responses in the Which? Data reflects around 0.2per cent of daily customers.

British Airways is the worst UK carrier for long-haul flights, while Ryanair and Wizz Air came last for shorter flights. The ...

British Airways has finished at the bottom of the annual Which? airlines survey - coming joint last for long-haul flights - as research from the consumer champion shows the UK’s flag carrier has also ...

Singapore Airlines was the top-ranked long-haul airline for 2025, with an ‘impressive’ customer score of 80%. The airline ...

A SCOTTISH airline has topped the Which? chart for customer service out of dozens of firms including Jet2, British Airways and Ryanair ...

Ryanair and Wizz Air also criticised the Which? survey after they were rated bottom of the short-haul rankings in the ...

In the Which? customer service survey Jet2 was the best-performing short-haul airline, netting an impressive customer score ...