If you can’t explain it to the customer… then you should not be personalizing,” Qualtrics’ Isabelle Zdatny said.

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Early 2026 tax refunds are up by $307 on average, not close to the extra $1,000 the White House says is likely. Averages will go up in weeks ahead.

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Previous CEO Zig Serafin stepped ...

Since bursting onto the professional sports scene with the purchase of the Utah Jazz four years ago — with big plans to expand its reach, as NBA commissioner Adam Silver recounted — Ryan Smith had a ...

To better understand which social media platforms Americans use, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference ...

Qualtrics' Ali Henriques: "The research teams embracing AI build advantages that latecomers will find difficult to overcome" PROVO, Utah and SEATTLE, Nov. 17, 2025 /PRNewswire/ -- Research teams still ...

PROVO, Utah and SEATTLE, Nov. 17, 2025 /PRNewswire/ -- Research teams still using basic AI functionalities are four times more likely to lose organizational influence than teams embracing ...

OpenAI released a new study about how people are using ChatGPT, based on more than one million messages sent to the chatbot. OpenAI researchers released a report on ChatGPT use on Monday, the largest ...

More employees are turning to ChatGPT at work, but using it the wrong way could put your job on the line. Using ChatGPT at work can make you faster, smarter and more productive—but it can also cost ...