Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

The administration says it’s planning to enhance security for bank information, denying a report of broad cuts to phone ...

A man eating chicken nuggets from Burger King posted to Reddit last week that he found a mystery item in one of them, which ...

AI roleplay simulations provide a powerful tool for retailers to train their customer service and store teams to handle ...

What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...

United Airlines is one of the largest airlines in the world, known for its extensive flight network and customer service.

Contact Qatar Airways customer service via phone 1-844-215-2067, live chat, or social media. Get support for bookings, ...

Industry-leading insurtech Zywave has won five Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. The recognition includes highest honors, Gold in the category of Customer ...

Teal, a sophisticated managed IT service provider supporting forward-thinking small and medium-sized businesses, has won a ...