Now that it has completed its $6.75 billion acquisition of Press Ganey Forsta, Qualtrics plans to further its human-experience-management platform, continuing to build it out with what it touts as the ...

Software developer Qualtrics has completed its $6.75 billion acquisition of patient experience company Press Ganey Forsta. The companies agreed to the deal in October to create what they call the ...

Growing scrutiny around leading Voice of Customer platforms such as Medallia and Qualtrics is raising broader questions about the category. For years, these platforms have largely built their value on ...

Experience management specialist Qualtrics is pushing ahead with its artificial intelligence (AI) strategy, launching new features designed to close the gap between collecting customer feedback and ...

Customer experience monitoring and measurement firm Qualtrics International Inc. today introduced new artificial intelligence-driven capabilities intended to help companies translate customer ...

Analysts say the AI easy button doesn't exist in customer experience. Qualtrics is betting its new CX and research tools can get organizations closer. SEATTLE — The conference rooms at the Seattle ...

PONTE VEDRA BEACH, Fla., and PROVO, Utah – The PGA TOUR on Wednesday named Qualtrics the official tool of its new “Voice of the Gallery” program, part of the TOUR’s Fan Forward initiative designed to ...

In what is his first public outing as Qualtrics CEO, Jason Maynard took to the stage at his first X4 summit this week in Seattle to lay out the vendor’s strategy. What he said echoed much of what he ...

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A group of banks led by JPMorgan Chase & Co. halted a $5.3 billion debt deal for software firm Qualtrics International Inc. after failing to win over investors amid deepening anxiety surrounding ...

US – Zig Serafin has stepped down as chief executive at experience management firm Qualtrics and taken up a new role as vice chairman and special adviser. Serafin (pictured) has been chief executive ...

Customer engagement company Qualtrics has agreed to invest $6.75 billion to acquire Press Ganey Forsta, a healthcare market research company. Qualtrics, a customer survey software maker owned by ...