Contact BPO, a leading South Africa-based business process outsourcing (BPO) provider serving international markets, has partnered with Krisp AI to deploy its AI-driven noise cancellation technology ...

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

Stefanson of Full Line Ag Sales Ltd. in Saskatoon, Saskatchewan, Canada, was awarded the 2024 title and a $5,000 grand prize ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Businesses in Chesterfield can access a new skills service which aims to help them to grow their business and boost productivity. Did you know with an ad-lite subscription to Derbyshire Times ...

Lloyds Banking Group Plc is assessing the skills of thousands of technology staffers in the UK to determine whether they can keep working at the bank once it upgrades its technology. The British ...

Here are some of the job expectations. Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution.

Michela Buttignol / Investopedia Hard skills are technical skills required for a job. They are learned abilities acquired and enhanced through education and experience. Hard skills are important ...

If you're an advertising sales rep, you know how important customer service skills are for your success. You need to communicate effectively, build rapport, solve problems, and deliver value to ...