Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

DAVENPORT, Fla. (WFLA) — A customer at a Florida McDonald’s was shot by an employee of the restaurant during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story ...

M&B has integrated artificial intelligence into its operations to improve efficiency in menu development, marketing and customer service, according to director of digital product and transformation ...

LAS VEGAS, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Bombardier is proud to unveil BOND as the company behind its previously disclosed 50-aircraft firm order and service agreement, valued at US$1.7 billion.

Update, October 10, 2025: Discord has confirmed 70,000 users were affected by a recent data breach affecting a third-party customer service provider. In a statement shared with The Verge, the platform ...

Micron has announced it has begun shipping samples of its next-generation HBM4 memory, claiming industry-leading performance and efficiency. Speaking during the company’s recent Q4 2025 earnings call, ...

In the experience economy, the face of brand trust is not a glossy ad campaign or a clever loyalty programme. It’s the moment when the customer is desperately trying to resolve a credit card issue and ...

FLINT, MI -- The Customer Service Department in Flint City Hall will be closed to the public on Friday, Sept. 26, according to an announcement from the city. A spokesman for the city said the closure ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...