Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

With coaching and custom trainings, COCC’s Center for Business brings affordable, essential wisdom to the Central Oregon ...

DAVENPORT, Fla. (WFLA) — A customer at a Florida McDonald’s was shot by an employee of the restaurant during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story ...

The modern store is no longer just a space to display products. Increasingly, it is becoming a data-rich environment, shaped by artificial intelligence (AI) and sensor networks that quietly optimise ...

LDS General Conference: Lessons on service to others, miracles, and ministering KTVX Salt Lake City ...

TRAVERSE CITY — Beginning Oct. 6, customer service hours at City Offices in the Governmental Center will change to create consistency across all departments. The new hours at the Governmental Center ...

FLINT, MI -- The Customer Service Department in Flint City Hall will be closed to the public on Friday, Sept. 26, according to an announcement from the city. A spokesman for the city said the closure ...

In the latest episode of Newshour Debate, Navika Kumar discusses the controversy over a film on ‘Bal Modi’ set to be shown in schools as a ‘service lesson’ until October 2. The Congress calls it an ...

Abstract: This paper introduces a framework using multiple large language models (LLMs) to assess and enhance the customer service interactions of a staff in service industry. Effective communication ...

CLINTON, Iowa — A longtime Clinton Hy-Vee employee has been recognized with the company’s highest honor for customer service. Jody Turner, who has worked at the Clinton Hy-Vee since 1998, was named a ...

Xtelify, a subsidiary of Bharti Airtel, has signed a multi-year, multi-dollar partnership with Globe Telecom to deploy its next-generation, AI-powered customer service platform in the Philippines. The ...