Jake Levine, the Rugby Chamber of Commerce’s December 2024 Customer Service Award recipient, has been seen going above and ...
AT&T is eliminating 88 customer service-related jobs in Sunrise, according to a company filing with the state. The ...
Franck Beaumin joined the agency in October after the role went unfilled for years. He is listening to riders, and trying to ...
A national customer communications management company is closing its Birmingham production facility, eliminating 135 jobs.
What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...
Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...
According to experts, Chinese DeepSeek, and other artificial intelligence (AI) trends pose a major challenge to employees of ...
The job market is always in flux; it responds and adapts to prevailing conditions and usually serves as a mirror, reflecting ...
One proven approach is to provide maintenance agreements. These give homeowners peace of mind with regular check-ups and ...
Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs ... staffing cuts will hurt customer service. What’s more, the reduction ...
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