Rack's ability to help off-price shoppers discover new premium brands enables it to be a pipeline for new customers to ...

Asos head of loyalty and customer engagement Macy Hong has departed after more than three years at the online fashion ...

Kohl's is no longer the department store giant it used to be, and shoppers have a lot of complaints about why it's no longer ...

In part 2, we examine how Saks Fifth Avenue and Neiman Marcus managed to disregard what luxury customers really want, despite ...

When was the last time you spent the afternoon at the mall shopping for pleasure?

All return policies are not created equal. Learn which retailers are the friendliest when it's time to send stuff back.

Achievers, the world’s most utilized recognition and reward software that engages nearly 5 million employees every day across 190+ countries, today announced that it has won two Stevie Awards in the ...

Looking for the best spring trench coats to update your wardrobe? From suede and leather styles to cropped silhouettes and ...

Why AI pioneer Klarna is hiring its users to serve customers and other insights from CEO Sebastian Siemiatkowski ...

One checkout for U.S. shopping with consolidation, multi-destination shipping, carrier comparisons, and AI fraud ...

As online sales exceed 20 per cent, Myer and David Jones must differentiate to survive in a shrinking middle market.

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...