Every customer service training session (or keynote speech or workshop or breakout session on the topic) needs to include both the why and the how: conceptual/inspirational/cultural themes on the ...

WIESBADEN, Germany - Customer service, no matter how good, can always be improved. With that in mind, the senior leadership at the U.S. Army Corps of Engineers Europe District here hosted a ...

AB InBev has brought its Master of Beer Customer Service (MBCS) training to over 50 cruise ships, offering a fun and ...

NASHVILLE, TN, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales and customer service training, announces the launch of its enhanced customer service training program ...

Customer service teams should be, first and foremost, trained in the ideology of “make things right at all costs.” – Evan Rubinson , Meters Music Trending Stories ...

Over the summer, SLO Partners ran a series of customer service workshops for recent high school graduates. The program supports local businesses that need long-term employees.

Series 2: CWRU Customer Service Supervisor Training. While Series 1 focuses on individual customer service, Series 2 is geared towards supervisors and focuses on how supervisors can advance this ...

NBAA Unveils Customer Service Training Certification. The online, self-paced program is eligible for CAM credits.

Customer Service Training using Generative AI. Article Date. May 09, 2024. This semester an xLab team worked on a project for Progressive Insurance. It was the first semester of the project, and the ...

A new customer-service training program for hospitality and tourism workers focuses on improving things like communication and conflict-resolution skills.

Quality customer service has become a more critical component in the local economy, says the WV Hive’s Judy Moore. WV Hive, the entrepreneurship program of the New River Gorge Regional ...

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.