The Civil Service Training Centre (CSTC), in collaboration with the Japan International Cooperation Agency (JICA), has ...

As National Apprenticeship Week kicks off, Europa Road's first cohort of apprentices are preparing to celebrate the ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

A Sister Cities’ shared endeavor will see fruition May 7 with the successful scheduling of a jointly hired customer service workshop to be presented on both sides of the border on the same ...

Tribune News NetworkDohaThe Ministry of Labour (MoL), through its Qualifying and Skills Development Department, in collaboration with the Doha Institute for Graduate Studies, organised a Customer ...

Globe contributing writer Mike Ward argues that poor training and a lack of in-person social interactions are causing ...

Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

Once you know why you want to change aspects of your customer service experience, I always begin with a review. The review is an assessment of current policies, training and any research that ...

18, 2024, to say data could be used to train AI models, and in a “Frequently Asked Questions” hyperlink said opting out “does not affect training that has already taken place.” Premium ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Contrary to outdated perceptions, Hanekom said the MBR industry offers diverse roles, technical positions like auto body repair and sophisticated spray-painting techniques, to non-technical roles in ...