Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

EASTPARK Shaping Our Appalachian Region’s Eastern Kentucky Talent Network has partnered with Kentucky Power and Ashland ...

Foundever, the next-generation service leader reinventing customer experience (CX), expanded its disability inclusion efforts ...

Summit Flight Training opened Oct. 30, 2021. Since, many have taken to the sky with what they’ve learned — from weekend hobby ...

Local moving company provides comprehensive residential and commercial moving services across New Jersey with emphasis ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

On January 10, 2026, CATL opened the Middle East's first and currently the largest new energy aftermarket facility outside China—the NING SERVICE Experience Center in Riyadh—strengthening its ...

Northern Ireland digital agency reaches milestone as UK small businesses accelerate AI adoption efforts SMEs need to achieve similar outcomes with a fraction of enterprise resources. Our training ...

Teradyne Robotics, the manufacturer of Universal Robots brand collaborative robots, will open a new operations hub here in ...

A workshop on artificial intelligence for NYC students put on by CDW and Salesforce helps ensure young people are thinking ...