Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and effective communication methods.

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Expanding on its role in supporting technology-backed advancements and encouraging secure digital transformation in line with ...

UK: Govia Thameslink Railway is upgrading three stations to demonstrate its Model Stations concept for making facilities ...

Summit Flight Training opened Oct. 30, 2021. Since, many have taken to the sky with what they’ve learned — from weekend hobby ...

SpaceX uses your data to train its machine learning and AI models and might share that with partners who 'help us develop ...

APCO Holdings CEO Tony Wanderon explains how dealers can protect margins, boost retention, and drive profitability in 2026.

The Rochester, N.Y., grocer broke ground in September on the highly anticipated south Charlotte store that’s expected to open ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

The ultimate set list to enhance employee experiences and retain chart-topping talent launches today! If you want your ...

Foundever, the next-generation service leader reinventing customer experience (CX), expanded its disability inclusion efforts ...

A new tool will connect Supplemental Nutrition Assistance Program recipients with volunteer opportunities to help them meet ...