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Al Masaood’s Auto Central awarded 5-Star vehicle workshop rating by MOIAT
Auto Central Dubai and Mussafah 14 branches recognised by MOIAT for upholding highest standards in the industry ...
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Kaizen training to enhance Public Service efficiency in West Africa opens in Accra
The Civil Service Training Centre (CSTC), in collaboration with the Japan International Cooperation Agency (JICA), has ...
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Apprenticeship Week: Europa boosts customer service with apprenticeship programme
As National Apprenticeship Week kicks off, Europa Road's first cohort of apprentices are preparing to celebrate the ...
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JICA, CSTC launch Kaizen training programme for public servants
The Civil Service Training Centre (CSTC), in collaboration with the Japan International Cooperation Agency (JICA), has ...
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4 Secrets to Mastering Phone Customer Service
In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...