Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

A franchise’s core values and mission should be the foundation for every decision, especially when balancing growth with ...

They’re your customer, right? Your company just completed a service call, and your new customer is happy. They are yours for ...

Southwest Airlines is ending its beloved "bags fly free" policy. Here's when the new Southwest baggage fees start and who has ...

PPO officials discounted reports that hires must "pledge" their loyalties to Trump but did confirm that "loyalty" is measured ...

Learn how to sell TPMS service for tire safety by addressing customer concerns, building trust, and educating on its value.

Meta announced advancements in business AI—including the customer service AI agent that will ... you don’t even know what fine tuning means. You shouldn’t have to.” These upcoming AI ...

With South Africa tightening its grip on crypto regulations, Crypto Asset Service Providers (CASPs) must act now to avoid ...

A Florida lawmaker’s proposal to crack down on automatic gratuity and service charges at restaurants is now part of a bill ...

The technology that has swept the world via customer service chatbots and generative AI products like ChatGPT is now ...

The Trump administration and other advocates of ending DEI have argued that the government has an obligation to put the best people in place and to promote them based on merit, not a quota based on ...