Discover how Mercedes-Benz India and Zoho have revolutionized the automotive industry with the launch of SKYLine, a decentralized Dealer Management System that enhances customer experience and ...

The split squat can be done using dumbbells, a barbell, kettlebells or your own bodyweight. To make the exercise harder, you can place the back foot on an elevated surface to perform a Bulgarian split ...

Tully Williams shares how The Niello Company keeps over 70% of service customers returning with culture, pricing, and process ...

Franchise Now presents an exclusive interview with Kenny Larson, CEO of Slumberland, and Josh Priniski, VP of Franchise Development, now featured on Franchise Marketing Radio. You can listen to the ...

In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

Explore the forefront of Employee and Customer Experience news with Forbes' comprehensive coverage tailored to keep you ahead ...

You'll get access to an ad-free website with a faster photo browser, the chance to claim free tickets to a host of events ...

U.S. service members with the U.S. Naval Hospital Okinawa participate in a mass casualty drill as part of exercise Resolute Dragon 25, alongside Japan Self-Defense Forces personnel held on Camp Foster ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

But this mentality has a downside that is less often discussed: it shifts the balance of power away from service workers and toward customers. This shift has become even more dramatic in recent years, ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

United Bank for Africa (UBA) Plc, has launched its annual Customer Service Week for 2025, adopting the global theme “Mission: Possible.” The initiative highlights UBA’s steadfast dedication to turning ...