Prudential Bank Limited has reaffirmed its commitment to improving customer service as part of activities marking this year’s International Customer Service Week.

Ola Electric has expanded its Hyperservice programme, opening access to spare parts, diagnostic tools, and training modules ...

You'll get access to an ad-free website with a faster photo browser, the chance to claim free tickets to a host of events ...

The Tertiary Education Trust Fund (TETFund) has joined the global community in celebrating the 2025 Customer Service Week, ...

Ola Electric on Monday announced that it is scaling up its proprietary service infrastructure and technology vertical by ...

Ola Electric scales up service network, offering spare parts & diagnostic tools to independent garages & fleet operators.

Ola Electric has launched its Hyperservice platform, creating an open ecosystem that connects customers directly to mechanics ...

By J. N. Halm “The hustle never stops.” “Sleep is for the weak.” “Grind now, shine later.” These mantras have become the battle cries of a generation of Ghanaian entrepreneurs who believe that success ...

Maintenance scheduling is essential to the retail store as it aims at maximizing productivity and avoiding the effect of imposing minimal disruption to operations.

The result is that holistic and comprehensive role redesign is essential if employees are to be successfully reskilled for AI ...

But this mentality has a downside that is less often discussed: it shifts the balance of power away from service workers and toward customers. This shift has become even more dramatic in recent years, ...