AT&T is eliminating 88 customer service-related jobs in Sunrise, according to a company filing with the state. The ...

A national customer communications management company is closing its Birmingham production facility, eliminating 135 jobs.

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

The online pet supply retailer Chewy is set to lay off more than 650 jobs at its Dallas location, according to a news report.

According to experts, Chinese DeepSeek, and other artificial intelligence (AI) trends pose a major challenge to employees of ...

DBS said last week that it may not renew 4,000 contract and temporary jobs over the next three years due to artificial ...

Franck Beaumin joined the agency in October after the role went unfilled for years. He is listening to riders, and trying to ...

The SSA announced plans in late February to eliminate about 7,000 jobs — 12.3 percent of the current staff — as part of a ...

Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs, or roughly 12% of its staff. The potential cuts are part of a larger ...