Expanded delivery supports voice, email, chat, social, and text, with bilingual English and Spanish language and rapid ...

C ustomer anger and the number of online customer confrontations with businesses are on the rise, and as a result of poor complaint handling, businesses are putting billion in rev ...

Longbridge Financial, a national mortgage lender and servicer specializing in home equity solutions for older Americans, has ...

Longbridge Financial introduces AI voice agents for reverse mortgage servicing, expanding 24-7 support and streamlining ...

A new Care.com report shows that parents are still feeling the squeeze of child care, and it's having a devastating effect on ...

Medallia, Inc., the global leader in customer and employee experience, and Ada, the trusted AI-native customer experience company and creator of the AI Customer Experience (ACX) operating model, today ...

The companies on Jan. 21 announced a strategic partnership and joint solution that combines Medallia's omnichannel customer ...

Women’s health founders are rebuilding how patients find care, shifting to direct-to-consumer access, owned channels, and ...

🔴BOO boo andrade DOESN’T care about middleweights ducking HIM, have to see him to claim LEGACY❗️ Going to make a Bet? Use ...

The PtEverywhere online client community is designed to help PT practices influence product development & support ...

The Ohio District 5 Area Agency on Aging is seeking ombudsman volunteers to support residents in Marion County long-term care facilities.

Three businesses in California were honored by City Beat News for providing outstanding customer service, all of them ...