Early customers include Anker, Asbury Auto and StorageVault Retell AI is the fastest-growing AI voice agent platform Retell ...

Typing is the hidden bottleneck in your contact center. You don’t see “keystrokes per minute” on a single dashboard, but you ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Photo Credit: roverIQSAN FRANCISCO, (GLOBE NEWSWIRE) -- roverIQ has launched Ava, an AI-powered voice assistant built ...

More than 75 health systems sent a letter to federal officials calling for stronger oversight of nationwide data sharing networks, flagging issues with "bad actors" gaining access to patients' medical ...

Slain Minneapolis protester Alex Pretti had his rib broken by ICE agents just one week before he was shot to death. He was ...

"It has [my] voice, which is even scarier because it almost feels like a 'M3GAN' kind of situation," Hewitt tells PEOPLE of ...

SmartAgent by Equature automates routine public safety calls, captures structured data, and keeps dispatchers focused ...

Plus, the ABC drama finally reveals what's wrong with Hen.

El Paso residents used the public comment before the County Commissioner's Court meeting to call on the county to oppose the ...

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

Deploying audio manipulated to sound like a trusted business partner, fraudsters bamboozled the entrepreneur into ...