CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

The NYPD released body-cam footage Thursday that shows the fatal police shooting of a former cop and FDNY lieutenant armed ...

Roughly half of Kansas county 911 dispatchers are not trained in CPR and are able to instruct those in need over the phone.

December saw an 89 per cent decrease in 911 wait times compared to the year before. The drop comes after Toronto police hired ...

This call might be recorded … so a computer can use it to train the operator. Milwaukee’s 911 call center is now relying on ...

A Hamilton County dispatcher celebrated a special birthday party for a one-year child who she helped deliver last year.

This month, Duncan’s family filed a wrongful death lawsuit against The Boathouse, which is independently operated at Disney World’s popular shopping and restaurant complex. The lawsuit accused The ...

Empathy and calm under pressure define Bailey Johnson’s new role as a Fairfield County Sheriff's dispatcher, where mental ...