The bank experienced a “technical issue” with a third-party vendor this week, impacting some account services like deposits and payment processing.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
A new lawsuit alleging that Capital One cheated savers out of larger yields is a wake-up call for people who want to wise up and get the most out of their deposits, experts say.
FOX Business reached out to Capital One for comment. It’s the latest blow to the financial institution, which is being sued by the Consumer Financial Protection Bureau (CFPB) for allegedly misleading customers by not notifying them of account options that paid higher interest rates.
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
The Consumer Financial Protection Bureau has filed suit against Capital One for allegedly misleading customers about its high-interest savings accounts.
Thousands of Capital One users are still reporting issues of the financial corporation being down, impacting direct deposit and other services.
Technical issues at Capital One are causing problems with accounts, deposits and payment processing.
It's been a tough week for Capital One, with a lawsuit and system outage hitting back-to-back as other big US banks enjoy positive headlines around stellar fourth-quarter earnings. On Tuesday, the Consumer Financial Protection Bureau sued the bank,