Dougals County 911 dispatchers can now guide callers out of a burning building with a new dispatch system.
LakeComm officials say a "hardware malfunction" is to blame for an hour-long 911 phone outage Thursday afternoon at Lake ...
Fayette County Fire and EMS launched a partnership with RightSite Health to offer 911 callers telehealth doctor visits, freeing up ambulances for emergencies.
Louisville Metro Emergency Services has launched a new tool allowing 911 callers to share live video. The "Video to 911" feature aims to improve safety for both callers and first responders. Callers ...