Gartner, Cool Vendors in Customer Service and Support Technology, Jason Bridge , Brett Overbey , Kathy Ross , Christopher Sladdin , 13 October 2025 GARTNER is a registered trademark and service mark ...

Intelligent contact center software firm Z21 Labs Inc., better known as Observe.AI, said today it’s integrating its conversation intelligence capabilities with Zoom Video Communications Inc.’s new ...

Observe.AI, a provider of a platform for analyzing data generated by call centers, revealed today it has acquired ScopeAI, which makes tools that automatically extract insights from customer ...

The MarketWatch News Department was not involved in the creation of this content. Company triples revenue and doubles enterprise customer base by enabling developers to troubleshoot faster, at ...

Software-as-a-service observability specialist Observe Inc. said today it has closed on a $50 million early-stage round of funding led by Sutter Hill Ventures, bringing its total amount raised to date ...

Observe Inc., the AI-powered observability company, announced it secured $156 million in a Series C funding round, enabling Observe to continue investing in product development, AI innovation, and ...

Discover how companies are responsibly integrating AI in production. This invite-only event in SF will explore the intersection of technology and business. Find out how you can attend here. Observe, a ...

‘I think once you’ve got that repeatable go-to-market, which I actually think we’re pretty close to, then I think you’re ready to look at partners. And partners are also going to want to know that ...

Observability, which is technology for understanding the internal states of a complex system by understanding that external outputs of that system, has lately been getting some increased visibility by ...