The county attributes its success to an all-hands-on-deck approach and extensive emergency training, which were critical in meeting the urgent needs of the community.

If they can’t get their act together and we can’t get a deal (for a regional solution) … then we’re willing to protect our citizens without the city of Richmond’s

Delayed and poor communication from the city of Richmond to Henrico during the January water crisis made the county's water issues worse and longer lasting. That's the big takeaway from the independent report the county commissioned to review its response to the crisis,