FEMA records obtained by NBC 5 Investigates show that Kerr County officials did not use FEMA’s Integrated Public Alert & Warning System to send warnings with safety instructions to all mobile phones in the affected area during critical hours as the flooding began on July 4.

Staff members from each entity will be providing face-to-face help for survivors affected by the floods. No appointment is needed. If you need accommodations to communicate with representatives - like a sign language interpreter, you are urged to call 833-285-7448.

In the last nine years, federal funding for a system has been denied to the county as it contends with a tax base hostile to government overspending.