Cigna’s new plan to bet big on customer service could be a blueprint for other health insurers to follow as the sector grapples with public discontent. The sweeping changes — at least on paper ...

Jefferson Health and Cigna failed to agree to terms on a new contract by the deadline, leaving patients covered by Cigna ...

As far as my personal experience goes, Cigna DOES, in fact, operate in good faith. It has excellent customer service, easy to contact by phone especially. Emails can be a bit slower, but they do ...

Cigna has released a plan it says will make healthcare more affordable and accessible for its members — including tying executive compensation to customer satisfaction — as health insurers ...

David M. Cordani, chairman and CEO of The Cigna Group, expressed that these moves were made to “build upon our strengths for ...

Our customer service advocates are available 24/7/365 at the phone number printed on a customer’s Cigna ID card or at 1.800.244.6224. Customers can also find in-network hospitals and providers ...

And although Cigna has some useful extra perks, it also has poor customer satisfaction. Cigna is a middle-of-the-road option for health insurance, but you can probably find a better plan with another ...

Cigna launched a multi-year effort aiming to make access to care easier, among several areas of focus, a move that comes weeks after an insurance executive was killed as a broader debate on health ...

Cigna’s customer service team is readily available across a multitude of channels, so you won’t have to worry about how to reach them. If you’re looking for a Medicare Advantage plan that ...