Continuous improvement has been mastered by industry leaders like Jeff Bezos who popularised the term “flywheel” to describe a virtuous cycle of improvement in product delivery and customer experience ...

A number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

IndustryWeek’s coverage of lean and continuous improvement over the past year presents a wealth of wisdom to help advance your 2026 pursuit of manufacturing excellence. If you are looking for a finish ...

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...

I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

Discover how to unlock your organization’s potential for growth and innovation by fostering a culture of continuous improvement, leading to increased productivity, employee engagement, and long-term ...

In the parable of the bricklayers, a traveler encounters three workers mortaring rows of bricks onto other bricks. “What are you doing?” inquires the traveler. The first worker answers, “What does it ...

States’ plans for the Every Student Succeeds Act will help guide their K-12 policy for the forseeable future. And a number of states embraced the concept of “continuous improvement” as part of the ...

Having an ideal organizational culture (however you define “ideal”) is the white whale for many leaders. This is more than a bit surprising, considering all the books that have been published on ...