SAN FRANCISCO, Nov. 17, 2025 /PRNewswire/ -- GrubMarket, the AI-powered technology enabler and digital transformer of the American food supply chain industry, as well as one of the largest private ...

Terms seem to change meaning so often in IT. It used to be that outsourcing conjured up images of Bangalore. For many firms, outsourcing now is synonymous with software-as-a-service from companies ...

Contact Center as a Service (CCaaS) is a cloud-hosted software suite optimized for managing interactions with customers and, more broadly, the entire customer experience (CX). As the term implies, ...

The software industry is in a critical state of metamorphosis. Much like a butterfly emerging from its cocoon, software is spreading new wings as a service. The trend began to take hold back in the ...

Screening software as a service providers is a vital—and challenging—task for a company’s leaders. In many cases, they’re shopping for an “engine” that will power essential work—maintaining customer ...

Earlier this month, I attended the SaaStr event for software-as-a-service providers. The event is geared toward smaller SaaS companies that want to share ideas to learn how to scale and grow. The ...

Your business would be wise to treat all contractors as full-blown partners. When most businesses choose a service provider, they view that provider’s work as just another contract to be paid monthly ...