Marketing author and consultant Philip Kotler is often credited with saying, “The best advertising is done by satisfied customers.” This statement is not just a popular tagline; it is the truth. The ...

Building customer loyalty requires going beyond satisfaction with “wow” moments and anticipatory service. A perfect product, caring service, timeliness and service recovery are keys to satisfied ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Customer sentiment is the emotional tone or attitude expressed by customers toward a brand, product or service. Understanding this can give companies a significant advantage in shaping business ...

The customer journey is more than a series of transactions between a customer and a business. It’s the foundation for building lifelong relationships with your customers and is key to a successful and ...

Samsung scored the top spot in TVs. HP took home the highest grade among PC vendors. Samsung also earned the top grade for vacuum cleaners. Shopping for a new electronic device or appliance can be a ...