If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

Samsung introduced a self-repair program in 2022 and expanded its scope earlier this year, offering access to repair kits and genuine replacement parts for DIY repairs. However, due to a lack of ...

Geek Squad employees were told to prepare to send their Samsung components back. Geek Squad employees were told to prepare to send their Samsung components back. is a former weekend editor who covered ...

Samsung has become the latest phone maker to get ahead of right-to-repair legislation by helping customers fix their own devices. Starting this summer, Samsung says it will sell genuine parts and ...