With the launch of UCX with RingCentral, Spectrum Business customers gain access to robust customer engagement and AI capabilities that transform customer and employee interactions into actionable ...
(NYSE: RNG), a global leader in AI-powered business communications, today announced RingCentral AIR Pro™ (AI Representative), a voice-first, omnichannel AI agent platform. As part of the launch, AIR ...
RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named aLeader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...
ORLANDO, Fla.--(BUSINESS WIRE)--Today at Enterprise Connect 2024 in Orlando, RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and ...
‘This positions our channel partners at the forefront of the transformation happening in workforce management, driven by cloud, AI and automation—giving them the tools to win in both new customer ...
RingCentral provides a cloud-based communications platform, which includes solutions for telephony, video meetings, collaboration, and contact center. The company’s main product is RingCentral MVP, a ...
The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up ...
RingCentral taps inContact as contact center partner, enables seamless on-net calling from one cloud to the other. Instead of acquiring a cloud contact center vendor, RingCentral has teamed with ...
RingCentral on Wednesday announced new features for its AI-based contact center offering, RingCX, that included what the firm said is a “real-time AI powered assistant for both agents and supervisors.
BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, ...