Software process improvement (SPI) is an approach to designing and defining a new and improved software process to achieve basic business goals and objectives. Examples include increased revenues and ...

This book masterfully illuminates extremely simple, but overwhelmingly powerful metrics, models, and methods for designing professional business cases while the author demystifies esoteric concepts in ...

Metrics are a vital part of a successful ergonomics process. Typically, the need to implement an ergonomics process comes from the desire to reduce injuries and costs, which are lagging metrics.

Business process improvement (BPI) is a practice in which enterprise leaders analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then ...

There are multiple metrics CISOs can use to improve the effectiveness of security efforts and demonstrate key business alignment, among other benefits. Measuring security performance may not sound ...

Neelima is the cofounder of Spectrum North, Chief Global Head of Product Delivery and a tireless advocate for women in technology. During client engagement and interviews, I routinely get asked, "How ...

This chapter describes recent efforts by the chemical and petroleum industries to define process safety metrics suited to the needs of their enterprises. It then discusses how such concepts can be ...

In my years of process improvement work, I've identified some problems that hinder the achievement of excellence. These are likely not unique to my experience and I want to share them with you, along ...