The IT Service Desk is here to help students, faculty, and staff with any technology issues. It's a great first stop for assistance with computer problems, network access, or account management. We ...

The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...

and the responses to end-user requests that the IT help desk will provide. The purpose of this customizable SLA, created by Mark W. Kaelin for TechRepublic Premium, is to define a set of ...

“The ESD connects Airmen and Guardians to responsive technical support, enabling swift access to IT support services,” ...

Switching help desk platforms is a significant decision, one that can be driven by the need for better features, improved ...

SINGAPORE: An IT help desk engineer stole 49 Apple devices from the school where he worked and sold them for profit, making S$13,200 (US$9,700) in total. Lim Poh Heng Andrew, 29, was sentenced to ...

The IT Service Desk is the first point of contact for staff and student IT related queries, problems and requests in regard to the IT services offered by Digital Services. A call will be logged, on ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...