Despite the image projected by one leading insurer in a popular advertising campaign, the vehicle damage claim process is not working. Repair experts are frustrated, customers are angry and insurance ...

Consumers with insurance complaints or questions now have another tool at their disposal. The Department of Financial Regulation has launched a portal on its Insurance Division website where consumers ...

*Refers to the latest 2 years of stltoday.com stories. Cancel anytime. This month, the Missouri Department of Insurance gave the bum's rush to a Chicago auto insurance company accused of unfairly ...