Consumers and small-office and home-office (SOHO) workers often buy their computers from online stores or discount warehouses. They often reject add-on support packages at checkout to keep the ...

After the initial warranty period has expired on a desktop or laptop computer, consumers, SOHO (small office/home office) users and SMBs (small- and medium-sized businesses) may find themselves ...

Computers don’t always work as they should. Components fail, and operating systems fill up with crap that hinders performance and occasionally brings the whole machine to a halt. Savvy users know that ...

Reporters tracked down the makers of the PC Health Check scanner to the same company behind Support.com, a PC health scanning service. In 2013 Support.com and partner AOL agreed to pay $8 million to ...

My teenage daughter’s face flooded with anxiety as she uttered the words any father fears to hear. No, not those words. But still, not good: “Dad, I think I spilled water on my computer.” I snatched ...