McDonald's headquarters in Chicago is filled with all kinds of facilities shaping the future of fast food, but the most interesting might be Speedee Labs.

Restaurants are looking for ways to use AI to boost operations and improve efficiencies. McDonald's and several restaurant chains have experimented with voice AI for drive-thru orders. Get Discounted ...

McDonald's is ending a test run of AI drive-thru with IBM in more than 100 restaurants. The technology will be shut off no later than July 26, according to a memo sent to franchisees late last week, ...

The company is looking for other partners for AI chatbot-based ordering. The company is looking for other partners for AI chatbot-based ordering. If your local McDonald’s has been getting your order ...

Restaurant operators are investing in voice-ordering technology to take down drive-thru orders and lower their labor costs. But the technology is still years away from hitting most drive-thru lanes, ...