FORT BUCHANAN, PUERTO RICO– Staff supervisors from different installation directorates gathered at the Fort Buchanan Training ...

Internal customer service is when the support staff serves the attorneys in a law firm. (It's also when the attorneys turn around and provide customer service to their support staff.) ...

Simply Rooter and Septic Mesa is making strides to boost its customer service. The company is dedicated to improving how it ...

AB InBev has brought its Master of Beer Customer Service (MBCS) training to over 50 cruise ships, offering a fun and ...

The 90th Missile Wing will conduct an active shooter exercise to test unit readiness on F.E. Warren Air Force Base on July 11.

The training also takes less time: What might require 90 minutes of classroom training can be completed in 20 minutes using VR training. This translates into higher employee loyalty, since their ...

Customer service teams should be, first and foremost, trained in the ideology of “make things right at all costs.” – Evan Rubinson , Meters Music Trending Stories ...

Customer service begins with you. Hiring and retaining service-minded people and properly training them to provide excellent service is a good start, but don't stop there.

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

At a meeting of the council’s people overview and scrutiny committee in March, the council’s head of library services Ceris ...

Officials with F.E. Warren Air Force Base say the 90th Missile Wing will conduct an active shooter exercise to test readiness ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.