Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Mitel offers a decent-enough range of cloud based and on-site telephone system solutions, for small businesses with just a handful of employees, to those with thousands across multiple locations. They ...

The best cloud phone system is RingCentral, thanks to its massive selection of third-party integrations and call management features including automatic screening and 24/7 live support for its ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Global Call Forwarding’s Meryl D’Sa-Wilson explains the problems with legacy phone systems, and why you should upgrade. Your phone system is a vital part of how your business communicates with ...

Major U.S. companies have begun the process of decommissioning “POTS” – the copper-wire-based, analog “plain old telephone system” we’ve used for more than 100 years. They’re replacing it with a ...

This sponsored post is produced in association with ShoreTel Sky. If your company has multiple employees, you need a PBX (Private Branch Exchange) system to route incoming calls — especially if you ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

Despite telecommunications developing in leaps and bounds, and significant numbers of cloud-based telephony solutions available to businesses, the vast majority of small businesses still amazingly use ...