Many organizations praise business transformation as visionary and essential, but only a few look forward to or enjoy the disruption real change can bring. So why do companies willingly take on the ...

In a few words, Kaushal cut to the core of the insurance business. As customer needs evolve and industry-specific risk ...

Despite the uniqueness of each transformation journey, a structured approach to such initiatives involves common steps that guide companies toward successful outcomes. Business transformation is a ...

I am a big believer that business and operating models form the foundation of an organization’s customer experience. Dated models equal a dated customer experience. Let's take a look at business ...

Oil and gas businesses around the globe are undergoing a broad range of transformations these days, pushed by nations needing to meet the United Nations’ 2030 Agenda for Sustainable Development, by ...

As concepts like cloud technology and the Internet of Things (IoT) continue to transform the business landscape, and developments in Artificial Intelligence (AI) skyrocket, companies with high levels ...

The business landscape is evolving at an unprecedented pace, and staying ahead requires more than just adaptation—it demands successful transformation. Digital transformation is a fundamental shift in ...

Digital transformation is so last year. CEOs and their boardroom colleagues have heard about the potential power of generative artificial intelligence (Gen AI), and they want their CIOs to deliver a ...

At the beginning of 2022 many parts of the world were adapting to living with the Covid-19 pandemic -- which is far from over and seems to be settling into a pattern of repeated new-variant waves and ...

Artificial intelligence (AI) has moved from the sidelines to the driver’s seat of business transformation. But here’s the truth: AI is only as powerful as the data you feed it. In the early years of ...

Editor’s note: This is the first article in a six-part series. The second part, which covers firm strategy, is also in this issue. “Change always comes to us from the outside in, forcing us to react, ...

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