It's well ahead of the next best repairs score from a vendor (in this case, Asus). But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are ...

The same is true for repairs, though Dell’s score is only down a tenth of a point. Of the big three Windows PC manufacturers, Dell’s tech support rating is the best; Lenovo’s is the highest for ...

We live and work in a cold, cruel world where our laptops take a lot of abuse. Regardless of how gentle we try to be, it’s inevitable that sooner or later our notebooks will get dropped, spilled on ...