Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

The DOT requires airlines to compensate passengers whose baggage is delayed for "reasonable, verifiable, and actual incidental expenses" that occur as a result of delayed luggage, which can include ...

While American Airlines has not changed its sizing requirements for carry-on luggage, stating in its policy that carry-on bags can be no larger than 22 x 14 x 9 inches, including the wheels and ...

By the time my suitcase finally turned upthree days after Id returned home and was already en route to another assignmentId spent my entire 15-day work trip in Portugal without a single item Id packed ...

It's the last day to book a flight on Southwest Airlines without being hit with a fee to check bags after the airline abandoned a decades-long luggage policy that executives had described last fall as ...

Picture this: You're finally on vacation. You've just landed in whatever dream destination you might have decided upon, and you're waiting for your checked-in bag to arrive so you can get things ...

Actress Sheryl Lee Ralph recently lost her luggage while traveling to Italy. Airlines mishandled 0.6 of every 100 bags in 2024, a slight increase from the previous year. Passengers can receive ...

Samsung and Turkish Airlines launch Smart Tagged Baggage Service, letting travelers track lost or delayed luggage using ...

Every day, viewers across the country send photos to the investigative NBC Bay Area Responds team — highlighting real consumer problems that demand attention. From worthless windows, faulty fridges, ...