Cleveland City Council and Mayor Justin Bibb both say they support sending clinicians, not cops, to certain mental health emergencies.

Cleveland City Council is pushing to pass legislation early next year that would send clinicians, not police, to certain ...

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In healthcare, emergencies are inevitable. But what isn’t guaranteed is whether a 911 call will be routed correctly—with the right location and to the right responders. Surprisingly, many hospitals, ...

The University of Arkansas released audio on Thursday of the first call received Monday about an active shooter on the Fayetteville campus. The call — and many more — turned out to be part of an ...

CHICAGO — The rate of 911 calls made in Chicago has dropped precipitously in the two months since the start of Operation Midway Blitz, a Tribune review of city data found.

Pennsylvania’s 911 system is again functioning normally. Late Friday, 911 calls resumed routing normally across the state, after what were described as “intermittent outages” earlier in the day. The ...

A dangerous bug is reportedly affecting Pixel 10 phones, where 911 emergency calls connect but the audio is a garbled mess of electronic noises. This serious flaw prevents users from communicating ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...