IT company HCLTech Ltd on Monday (January 13) announced an expansion of its strategic partnership with Microsoft to enhance customer service experiences through generative AI and cloud-based solutions ...

As part of the expanded partnership, Nuance’s Enterprise Professional Services business—including the team and existing customer contracts— will be transferred to HCLTech and become a part of its ...

HCLTech has become the exclusive professional services partner for Nuance’s enterprise professional services contracts under ...

HCLTech will establish a Nuance Migration Factory to transfer Nuance solutions to Microsoft Dynamics 365 Contact Centre. It ...

Benson began his career at Nuance as an account director and worked his way up, achieving the role of Vice President of North American Sales, focusing on enterprise accounts. Under his leadership ...

HCLTech is enhancing its partnership with Microsoft to improve customer service using generative AI and cloud solutions. They will integrate Nuance's services into their offerings and adopt Microsoft ...